Privacy Policy

Cycling Citizens MK (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, store, and share the personal information of visitors to our website and participants in our programs, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect personal information that you voluntarily provide to us when:

Signing up for newsletters or mailing lists (e.g., name, email address).
Registering for events, bike rides, or workshops (e.g., contact details, emergency contact information, medical information if relevant).
Making donations or purchases through our website (e.g., payment information, billing details).
Communicating with us via email, forms, or social media (e.g., content of messages, contact details).

Additionally, we may automatically collect information when you visit our website, including:

IP addresses, browser type, and device information.
Pages you visit and interactions with our site, often via cookies or similar technology.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

To manage your participation in events and memberships.
To process donations and payments.
To provide updates, newsletters, and relevant communications.
To improve our website, events, and services.
To comply with legal obligations and protect our legal rights.
To respond to enquiries, feedback, or complaints.

We do not sell your personal information to third parties for marketing purposes.

3. Lawful Basis for Processing

Our processing of your personal data is based on one or more of the following lawful bases:

Consent: Where you have explicitly agreed to receive communications or participate in programs.
Contractual necessity: To fulfil contracts, including event or membership registration.
Legal obligation: To comply with applicable laws, such as accounting or safety regulations.
Legitimate interests: To operate our organisation and communicate responsibly with supporters while respecting your rights.

4. How We Share Your Information

We may share your personal information with third-party service providers who support our activities, including:

Payment processors and banks.
IT and web hosting providers.
Communications and marketing services.

We ensure that any service provider processes your data securely and only for the purposes agreed.

We may also be required to disclose personal information to comply with legal or regulatory requirements, such as responding to lawful requests by authorities.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including legal and reporting obligations. When no longer required, your data will be securely deleted or anonymised.

6. Your Rights

Under the UK GDPR, you have the following rights concerning your personal data:

Right to access the information we hold about you.
Right to request correction of inaccurate or incomplete data.
Right to request erasure of your personal data (“right to be forgotten”).
Right to restrict or object to certain processing activities.
Right to data portability where applicable.
Right to withdraw consent, where processing is based on consent.
Right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is mishandled.

Requests to exercise your rights can be made via email: info@cyclingmk.org.

7. Cookies and Tracking

Our website may use cookies to help improve user experience and track site performance. You can control or block cookies through your browser settings, but this may affect functionality.

8. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children under this age. If any such data is inadvertently collected, we will take steps to securely delete it.

9. Security

We implement appropriate organisational and technical measures to protect your personal information from unauthorised access, disclosure, or loss. While we strive to safeguard your data, absolute security cannot be guaranteed.

10. Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We encourage all users to review this statement periodically. Updates will be clearly posted, and the effective date will be revised.

11. Contact Information

For questions regarding this Privacy Statement or our handling of personal data:

Email: info@cyclingmk.org

Website: www.cyclingmk.org

This statement ensures transparency and compliance with UK data protection laws and demonstrates our commitment to protecting the privacy and personal information of all supporters and participants.